Return Policy You may only return a product within 30 days of purchase We accept returns on unused, unaltered products in their original packaging with all accompanying manuals, instructions and accessories. If a product is defective, please provide a detailed explanation of the problem, subject to validation upon receipt. Due to safety considerations, ammunition, blackpowder firearms, and treestands may not be returned. In some cases, products shipping directly from the supplier must be returned directly to the supplier. Please contact the supplier regarding any warranty issues or return requests not eligible for return. If you need assistance, please call us at 219-707-5511 and we will be glad to help. For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a credit, using the lowest price offered in the last 365 days plus applicable sales tax.